Ideal-Living-Support-Agent

  • Total activity 53
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 25

Activity overview

Latest activity by Ideal-Living-Support-Agent
  • Ideal Living Support Agent created an article,

    Help! I didn't get my order confirmation.

      Sorry about that missing confirmation. Occasionally our servers can be slow, and from time to time it can take a while for that confirmation email to reach you. Also, with certain email addresses...

  • Ideal Living Support Agent created an article,

    Can I cancel my order after it's been placed?

          Here at Ideal Prostate+, all of our systems are fully automated. After you place your order, we have less than 20 minutes to make changes before it is sent to our warehouse for processing. Th...

  • Ideal Living Support Agent created an article,

    Do you have a phone number or email I can contact for Customer Service?

      Yes, and we'd love to hear from you!   You can contact us anytime by calling:1-800-775-5929Monday through Friday between the hours of 7 AM and 4 PM PST,Saturday between the hours of 7 AM and ...

  • Ideal Living Support Agent created an article,

    How does the subscription work?

        Your 30-day Risk-Free trial begins the day that you receive your order.  We’ll send you out a 2-month supply of Ideal Prostate+ to try out.  If you keep the product after the 30-day Risk-Free t...

  • Ideal Living Support Agent created an article,

    How do I cancel my subscription?

      You may contact our Customer Support team at 1-800-775-5929 or email at customerservice@idealprostate.com.   

  • Ideal Living Support Agent created an article,

    Can I edit the delivery frequency on my subscription?

        Yes, you can customize your products and your delivery schedule. This ensures you get the products you want when you want them.  Simply, contact our Customer Service team at 1-800-775-5929 or s...

  • Ideal Living Support Agent created an article,

    What is Ideal Prostates' satisfaction guarantee?

      We offer a hassle-free 30-Day Money-Back Guarantee. If you aren't satisfied with your products within 30 days of delivery, please contact our Customer service team at 1-800-775-5929 by submitting...

  • Ideal Living Support Agent created an article,

    What is Ideal Prostate's return policy?

      Like so many of our customers, we hope that you'll feel relief with Ideal Prostate+ but in the event that you would like to make a return, with your order, you have a full 30-days to decide if Id...

  • Ideal Living Support Agent created an article,

    What do I do if my address is wrong or incomplete?

        If your package is returned to us due to an incorrect or incomplete address, please email us at customerservice@idealprostate.com or submit a request here. We are not responsible for the loss o...

  • Ideal Living Support Agent created an article,

    What do I do if my order is lost or delayed?

      A package or delivery is considered lost after it has been in the postal system for a period of 15 business days for US orders and 21 business days for international orders. We cannot take respon...